| Store Name: | Avenue |
| Customers: | Mid 20s and above. |
| Fashion Styles: | Classic, modern, trendy, chic, sophisticated. |
| Offerings: | Tops, bottoms, denim, workwear, swimwear, jewelry, accessories. |
| Online/Brick&Mortar: | Online and Brick&Mortar |
| Price Range: | $$ |
Overall Rating: 4.5 out of 5 stars
Avenue has clothing that will fit almost any age. They have a huge selection of high quality clothing and an eclectic collection of styles. If you are looking for an entire wardrobe makeover or just a brand new outfit for work or a night out, you can find it at Avenue. They have you completely covered from your clothing to your shoes and accessories.
Avenue is a reputable store for plus size clothing and is used by a large number of women across the country when shopping for plus size clothing. It can be so difficult to find fashionable plus size clothing that will fit your body properly and flatter the right parts of your body, but Avenue is able to step in and be the medium between the two.
Avenue is your one stop resource for shopping for any type of clothing from tops and bottoms to coats and sweaters as well as swimwear and lingerie to shoes and accessories.
Website Rating: 5 out of 5 stars
Usability and Speed: The website is very easy to use and has been designed in a simple manner. The speed is much faster than most online stores.
Product Images: Some of the product images are displayed on women while others are just displayed as still images. Scroll over the product and receive the option for a quick view or open up the description page for full zoom capabilities.
Checkout Process: Choose the desired size and color from the description page, add to shopping bag then continue shopping or checkout. When ready to check out, simply go to your shopping bag and review the items. Once ready to proceed, you can go to the checkout page. You will first be directed to a page that gives you 20% off of a few select items – either choose or not then proceed. You can log in with an existing account or proceed to enter relevant shipping, billing, and payment information until you review your order and then confirm your order. Simple and straightforward – a general checkout process.
Is My Credit Card Safe?: Yes. Avenue is tested daily by McAfee.
Customer Service: 5 out of 5 stars
The customer service at Avenue was very helpful when I called to find out a specific shirt that I was looking at. I explained my concern of my body shape and was worried if the shirt would help hide my problem area or if it would just create more attention to that area. She seemed like she was a professional when she was explaining it to me and she informed me that in her own personal opinion she thought that I should go for another style. She then directed me to the product that she felt would look more appealing and boy was she right! Just looking at it online I knew it would fit me better and flatter me more exquisitely than the other style shirt that I was originally looking at. To say the least, I was very impressed with my customer service experience with Avenue.
Policies: 4 out of 5 stars
You can return your merchandise, no questions asked, as long as it is unworn with tags still intact. Remember, also, it must be within 90 days of receipt of purchase. On the invoice that you receive with your package, there will be a return reason that you need to circle and send back with your item in the return package. Returns and exchanges are easy and effortless as long as you follow instructions. Instructions are listed on your invoice that you receive.
Shipping: 4 out of 5 stars
Choose from standard delivery, express delivery, or superfast delivery – arrives within 10 business days for standard, 3 to 4 for express and 2 for superfast delivery. Shipping charges depend on the amount of your merchandise total. In addition, if you choose express or superfast shipping, you will be required to pay an additional charge on top of regular shipping and handling charges. For example, for merchandise that equals $55 with express delivery, you are going to be looking at $55 + $8.99 S&H, + $7.99 for the express shipping.
Fit Measurements: 3.5 out of 5 stars
Avenue has a specially designed size chart for their brand of clothing. It is a basic measurement chart that also has a lady figure image with lines showing where you should measure in order to receive the most appropriate measurement for your bust, waist, and hips.
You will also find that Avenue has a general size chart of fitting a bra as well as a hosiery size chart.
They could have definitely went a step further with their sizing charts but are decent in general and better than some that you can find.
Accreditations & Certifications:
Avenue is currently customer certified by Bizrate.
Newsletters & Blogs:
Avenue currently has no blog or newsletter at this time.
Best Way to Get Deals:
If you want to get exclusive sneak previews, offers, and style updates from Avenue, you’ll want to sign up for e-mails.
Offer Credit Cards?
Avenue does offer a credit card with some great benefits. You can be either a platinum select cardholder or preferred gold cardholder – both with their own set of benefits. If you are a platinum select member, you’ll receive your own benefits PLUS the benefits that the gold cardholder receives.
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About Danelle Orovitz
