| Store Name: | Woman Within |
| Customers: | Mid-20s and above, business women, pregnant women. |
| Fashion Styles: | Classic, trendy, casual, semi-formal, active, career, maternity. |
| Offerings: | Maternity, special occasion, swimsuits, shoes, accessories, lingerie, sleepwear, jewelry, fragrances, career, activewear. |
| Online/Brick&Mortar: | Online |
| Price Range: | $-$$ |
Overall Rating: 4 out of 5 stars
Woman Within has a large variety of clothing available from the career-minded professional to the casual and chic woman. You’ll find maternity clothes, swimwear as well as shoes and accessories. Jewelry is by no means unavailable at Woman Within as there is a huge selection of jewelry including wedding and anniversary bands as well as necklaces and bracelets – even men’s jewelry and fragrances.
The clothing (all of it) at Woman Within really suits the plus size woman. You can tell by just looking at the clothing that they would be flattering on a full-figured woman. This is a plus compared to a lot of other online plus size clothing stores.
Website Rating: 5 out of 5 stars
Usability and Speed: It is easy to go from one page to another page on Woman Within. Everything is right there – nothing is bunched together making it impossible to read or understand.
Product Images: The models in the images are lovely and lively. They make the product images stand out from a lot of other online stores. The images have quick view and zooming capabilities and really allow for the customer to see the product available for purchase.
Checkout Process: The checkout process is just like Jessica London and One Stop Plus – straightforward and hassle-free. When you go to checkout from your shopping bag, you are offered select items for a 20% discount. You can then proceed to checkout or select an item for the discount. You then just input all the relevant information in terms of shipping and billing – make sure it’s accurate – and you’ll review your order before you submit it. Simple as that.
Is My Credit Card Safe?: Woman Within is tested daily by McAfee.
Customer Service: 5 out of 5 stars
Woman Within’s customer service staff is absolutely sensational. My phone call was answered within less than a minute and the customer service rep seemed to really love her job. When you speak to people that come off as they love their job, you always get the best service ever. I explained that I had found a dress online but wasn’t sure what size I should buy. She said she was a plus size woman herself and she gave me some of her own tips that weren’t on the website and she didn’t just direct me to a guide online. She was more than helpful and I appreciate her going the extra mile and taken the time to hand over some of her own shopping and sizing tips to me.
Policies: 5 out of 5 stars
Woman Within has a no questions asked policy for returns. Pretty much your sale is NEVER final at Woman Within. Within 90 days of receipt of purchase, if you are unhappy with your item and wish to return it, you can do so and receive a refund (minus S&H) or exchange it for another item of similar cost. Returning your item after 90 days? No worries – you’ll just receive a merchandise credit coupon that must go towards a future purchase.
Shipping: 5 out of 5 stars
When it comes to shipping and handling charges at Woman Within, they are calculated based upon the total cost of merchandise purchased with the charges starting at $5.99 up to $17.99 with merchandise costs ranging from below $19.00 and over $159.00. For express delivery in 3 to 4 work days, it is regular shipping and handling costs and an additional $10 and for superfast delivery in 2 work days via UPS, it is regular shipping and handling costs and an additional $20.
If shipping to remote areas such as APO, FPO, AK, HI, and other U.S. territories, the delivery time will be different.
For the most part, there is nothing special about the shipping at Woman Within as it is pretty standard, but you can ship to more than one address in case you are ordering a gift for your best friend and ordering stuff for yourself as well.
Fit Measurements: 4 out of 5 stars
At Woman Within, you’ll find a variety of size charts. They have a size chart available for almost every type of clothing from bra sizing to panty and hosiery sizing. In addition, they have a maternity sizing chart, which isn’t something that you find very often.
Most of the size charts have pictures with dashed lines showing you where you should measure to get the most accurate measurement. Pictures always make an explanation a lot easier to understand.
The bra sizing chart that they have available is absolutely wonderful. The guide will help you measure yourself properly and find a bra that is the solution to problems that you may be experiencing with your current bra. I’m assuming since it is new that if it goes over well that they will be adding more like this for other types of plus size clothing.
In all honesty, there could be more to the size charts on Woman Within, but they are adequate enough to get you the proper measurement even if you have never measured yourself before and are unsure how to do so.
Accreditations & Certifications:
Woman Within is Bizrate customer certified.
Newsletters & Blogs:
While a newsletter or blog is not offered at Woman Within at this time, a free catalog by mail is available upon request.
Best Way to Get Deals:
One of the best ways to get deals for Woman Within is by signing up for their e-mail list. You’ll receive a free shipping coupon instantly. In addition, the store credit card is the next best way to save big at Woman Within.
Offer Credit Cards?
Woman Within offers a credit card to their customers. There are three different levels including standard, golf and platinum. Each card has their own benefits – all of which are fantastic. You receive different types of coupons dependent upon the level card you choose as well as the amount of discount off your absolute favorite item ranging from 30% to 40%.
Misc. Comments / Review Points:
I was a little upset to see that in the lingerie department, they didn’t “sexy” and “seductive” panties available. They only had full-size brief panties. If you go to Woman Within to purchase panties, don’t get discouraged – just because they don’t offer it doesn’t mean that you shouldn’t feel like you can wear them because you can!
Shop at Woman Within now.
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About Danelle Orovitz
